Shipping policy

Last updated: November 2, 2026

Tavrion Tech currently delivers to addresses in South Africa only. This policy explains how much delivery costs, how long it takes and what to do if something goes wrong.

Delivery options and cost

PUDO locker-to-locker: R120. Usually 3 to 5 business days. You collect your parcel from a PUDO locker near you.
Free PUDO delivery on orders of R350 or more.
Door-to-door courier: R149. Usually 3 to 5 business days. Delivered to the address you give us.

You will see the options and prices that apply to your order at checkout, before you pay. Prices include VAT.

Dispatch and delivery times

Orders are usually dispatched within 1 to 2 business days of payment.
Delivery times are estimates, counted in business days from dispatch. Business days are Monday to Friday, excluding public holidays.
Orders placed over a weekend or public holiday are processed on the next business day.
Delivery can be delayed by strikes, severe weather, public holidays or courier delays outside our control. If your order is delayed, we will follow up with the courier and keep you informed.

PUDO locker delivery

You choose a PUDO locker location at checkout. We cannot change the locker after the order has been dispatched.
You will be notified when your parcel is ready for collection. Please collect it within the time shown in that notification.

Delivery address (courier delivery)

Please enter a full street address in South Africa. Where possible, use an address where someone can receive the parcel during the day, such as a home or workplace.
Couriers deliver to the address you give us, not to a specific person. A parcel is treated as delivered once it has been left at that address, for example with reception, a colleague or security.
Deliveries to remote areas or PO Boxes may take longer.
To change your delivery address, contact us as soon as possible after ordering. We can change it only if the order has not yet been dispatched.

Tracking your order

When your order is dispatched, we will email you a confirmation with tracking details where the courier provides them. If you have not heard from us and are worried about your order, contact us and we will check for you.

Orders outside South Africa

We do not ship outside South Africa at this time.

Damaged, wrong or missing parcels

If your parcel arrives damaged, contains the wrong item or has not arrived within the estimated time, email us with your order number and, for damaged or wrong items, a photo. We will work with you and the courier to put it right.